How to Use Informational Interviews to Advance Your Career

Learn how to use informational interviews to build connections, gain insights, and advance your career with practical strategies and tips.

Career advancement is not only about technical skills and years of experience. Networking and gathering industry insights are equally critical. One of the most effective yet underused strategies is the informational interview. Unlike job interviews, informational interviews are informal conversations where you seek advice, knowledge, and guidance from professionals in your field.

When used strategically, they can help you expand your network, discover opportunities, and advance your career.

What Is an Informational Interview?

An informational interview is a meeting where you ask a professional about their career path, experiences, and industry insights. The goal is not to request a job but to learn from their expertise. These conversations often take place in person, over coffee, or virtually via phone or video call.

Unlike traditional interviews, the power dynamic is reversed—you are the one asking the questions. This makes it a valuable tool for career exploration, networking, and personal growth.

Why Informational Interviews Matter

Informational interviews provide several benefits:

  • Gain insider knowledge: Learn about industry trends, workplace culture, and required skills.
  • Expand your professional network: Build authentic relationships with professionals who may later recommend or refer you.
  • Clarify your career direction: Explore different roles and industries before committing.
  • Uncover hidden opportunities: Many jobs are not advertised publicly. Informational interviews may lead to referrals.
  • Boost your confidence: Practicing conversations with professionals makes you more comfortable in formal interviews.

How to Identify the Right People

Finding the right person to interview is key to success. Start by targeting professionals who:

  • Work in roles you aspire to have.
  • Belong to companies or industries that interest you.
  • Share a similar educational background or professional association.
  • Have mutual connections who can provide an introduction.

Platforms like LinkedIn, alumni networks, and professional associations are excellent places to identify potential contacts.

How to Request an Informational Interview

Approaching someone for an informational interview can feel intimidating, but most professionals are open to sharing their knowledge.

Tips for Making the Request:

  • Be polite and concise: Clearly explain why you want to talk.
  • Mention mutual connections: If you share an alma mater or connection, highlight it.
  • Respect their time: Ask for 20–30 minutes, either in person or virtually.
  • Show genuine interest: Focus on learning, not asking for a job.

Sample Message:
"Hello [Name], I admire your career path in [field]. I am exploring opportunities in this area and would greatly appreciate 20 minutes of your time to learn from your experiences. Would you be available for a quick call or coffee chat?"

Preparing for an Informational Interview

Preparation ensures you get the most value from the conversation. Research the person’s background on LinkedIn, read about their company, and stay updated on industry trends.

Create a List of Questions, Such As:

  • How did you get started in this field?
  • What do you enjoy most about your role?
  • What challenges do you face in this industry?
  • What skills are most valuable for success?
  • What advice would you give to someone starting out?
  • Are there resources or organizations you recommend?

During the Informational Interview

Approach the conversation professionally, but keep it friendly and conversational.

Key Guidelines:

  • Start with appreciation: Thank them for their time.
  • Listen actively: Take notes and show genuine interest.
  • Stay focused: Stick to the agreed time limit.
  • Share about yourself: Briefly explain your background, but avoid dominating the conversation.

After the Interview: Following Up

Your actions after the meeting are just as important as the conversation itself.

  • Send a thank-you note: Express gratitude within 24 hours.
  • Stay connected: Connect on LinkedIn and engage with their posts.
  • Apply insights: Use their advice to refine your career goals.
  • Update them: Share milestones or progress, strengthening the relationship.

Common Mistakes to Avoid

  • Asking directly for a job: This shifts the focus and may make the other person uncomfortable.
  • Being unprepared: Not researching beforehand wastes their time.
  • Talking too much about yourself: The goal is to learn, not to pitch.
  • Failing to follow up: Without gratitude or updates, the relationship may fade.

How Informational Interviews Can Advance Your Career

When done consistently, informational interviews can transform your professional path. They help you:

  • Build credibility in your network.
  • Gain mentorship opportunities.
  • Discover hidden job openings.
  • Clarify career decisions and avoid costly mistakes.
  • Position yourself as proactive and engaged in your field.

Conclusion

Informational interviews are a powerful tool for career growth. They give you access to insider knowledge, expand your network, and help you make informed career choices. By preparing thoroughly, asking thoughtful questions, and building authentic connections, you can use informational interviews to open doors that might otherwise remain closed.